User talk:Ria dermawan
PT. SUPRA BOGA LESTARI is a company that focuses on retailing (direct selling), established on 1997 and opens its first store in Kebon Jeruk in 1998 by using franchise from Ranch 99 Market United States. Ranch 99 Market Indonesia is a “specialty store” that serves local and imported products with high quality.
Vision statement of Ranch 99 Market is to be the most respected, loved and trusted thought leader in Indonesia’s Supermarket Industry. Ranch 99 Market also supports organic products and offer various types of organic products depend on needs of the customer in order to increase the life quality and create a healthy lifestyle based on mission statement is driving a balance groceries lifestyle that synthesizes health and pleasure.
In addition, Ranch 99 Market is the first supermarket in Indonesia that achieved Hazard Analytical Critical Control Point (HACCP) certificate and ISO 9001:2000 from Sai Global (Australia) in order to guarantee the food safety to the customer.
Customer satisfaction are the first priority of Ranch 99 Market therefore the company always try to fulfill customer wants and needs for every customer and create the grateful customer experience. , Ranch 99 Market has five values.
First is REASSURE FOOD SAFETY means Ranch 99 Market consistently maintains the cleanliness of every personnel and working areas in the supermarket. In addition, Ranch 99 Market applies the food safety manual and motivates others to implement the standard of food safety. Second value is ADVOCATE ORGANIC PRODUCT means Ranch 99 Market understand about the basic concept and the benefit of organic products. Moreover, Ranch 99 Market tries to educate and promotes to the society about organic product.
Third value is NOURISH HEALTHY LIVING means Ranch 99 Market has knowledge about healthy life therefore; Ranch 99 Market is implementing and shows the attention to customer about healthy by giving useful information about healthy issue, showing the physical and mental healthy. Moreover, this value can inspire others about healthy lifestyle.
Fourth is CATER INDIVIDUAL DESIRE means Ranch 99 Market always tries to understand about customers’ needs and wants by giving the best solution of the problem that faced by the customers, ready to help and polite to respond customers’ problems and create customer relationship with customers
Fifth is HOST WONDERFUL EXPERIENCE, Ranch 99 Market is create the convenience store environment and located in the reachable place. Moreover, Ranch 99 Market trained the employees to create the easiness to interact with various type of service to customer and giving the best services by showing the optimist, positive, and attractive working situation.
Until now, Ranch 99 Market has five (5) stores in Indonesia: 1. First store is Ranch 99 Market Kebon Jeruk Jakarta, established on January 10, 1998 2. Second store is Ranch 99 Market Pondok Indah Jakarta, established on December 6, 1999 3. Third store is Ranch 99 Market Pejaten in Jakarta, established on February 14, 2002 4. Fourth store is Ranch 99 Market Darmawangsa in Jakarta, established on December 17, 2004 5. Fifth store is Ranch 99 Market Galaxy Mall Surabaya, established on October 15, 2006
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