Common-use self-service: Difference between revisions
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[[Image:KLIA CUSS.jpg|180px|thumb|right| A typical CUSS kiosk installed in [[Kuala Lumpur International Airport]] provided by [[SITA]]]] |
[[Image:KLIA CUSS.jpg|180px|thumb|right| A typical CUSS kiosk installed in [[Kuala Lumpur International Airport]] provided by [[SITA]]]] |
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'''Common-use self-service''' or '''CUSS''' is a shared kiosk offering check-in |
'''Common-use self-service''' or '''CUSS''' is a shared kiosk offering [[airport check-in]] to passengers without the need for ground staff. The CUSS can be used by several participating airlines in a single terminal.<ref name=IATACuss>[http://www.iata.org/whatwedo/stb/cuss/Pages/index.aspx IATA: Common Use Self-Service (CUSS)]</ref> |
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The first major installation of CUSS for multiple airlines was launched in 2003 in a cooperative project between LAS McCarran Airport, ARINC and twelve participating airlines. |
The first major installation of CUSS for multiple airlines was launched in 2003 in a cooperative project between LAS McCarran Airport, ARINC and twelve participating airlines.{{cn}} By the end of 2008, CUSS had been implemented at more than 100 airports globally.<ref name=IATACuss /> |
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== Benefits == |
== Benefits == |
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===Passengers=== |
===Passengers=== |
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Passengers can enjoy easier and faster passage through the airport, due to less queues. Furthermore, CUSS kiosks can be |
Passengers can enjoy easier and faster passage through the airport, due to less queues. Furthermore, CUSS kiosks can be located throughout the airport,<ref name=IATACuss /> ranging from car parks to transit areas, thus cutting down airport crowds. |
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===Airline and airports === |
===Airline and airports === |
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Economically, CUSS reduces the cost |
Economically, CUSS reduces the labour cost of ground staff required by manual check-in. With the introduction of CUSS, the check-in area at the airport can be reduced to enable more retail outlets, or entertainment facilities.{{cn}} Based on [[IATA]] studies, a 40% market penetration of self-service check-in will save $US1 billion per year.{{cn}} |
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==References== |
==References== |
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{{reflist}} |
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==External links== |
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#[http://www.iata.org/whatwedo/stb/cuss/Pages/index.aspx IATA CUSS project page] |
#[http://www.iata.org/whatwedo/stb/cuss/Pages/index.aspx IATA CUSS project page] |
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#[http://www.futuretravelexperience.com/tag/cuss/ Latest CUSS News and Implementation] |
#[http://www.futuretravelexperience.com/tag/cuss/ Latest CUSS News and Implementation] |
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Revision as of 01:18, 11 March 2013
Common-use self-service or CUSS is a shared kiosk offering airport check-in to passengers without the need for ground staff. The CUSS can be used by several participating airlines in a single terminal.[1]
The first major installation of CUSS for multiple airlines was launched in 2003 in a cooperative project between LAS McCarran Airport, ARINC and twelve participating airlines.[citation needed] By the end of 2008, CUSS had been implemented at more than 100 airports globally.[1]
Benefits
Passengers
Passengers can enjoy easier and faster passage through the airport, due to less queues. Furthermore, CUSS kiosks can be located throughout the airport,[1] ranging from car parks to transit areas, thus cutting down airport crowds.
Airline and airports
Economically, CUSS reduces the labour cost of ground staff required by manual check-in. With the introduction of CUSS, the check-in area at the airport can be reduced to enable more retail outlets, or entertainment facilities.[citation needed] Based on IATA studies, a 40% market penetration of self-service check-in will save $US1 billion per year.[citation needed]